kartutoto Platform Privacy Notice

This page describes what we collect when you use kartutoto and how we keep that data protected. We collect personal information only to operate our platform, process your payments, verify your identity, and comply with applicable law. We do not sell your data to third parties, and we do not use it for marketing purposes beyond account notifications.

Our kartutoto platform processes data from users across supported jurisdictions. When you create an account, deposit funds, place wagers on Liga 1 or Piala AFF markets, or engage with our live-dealer tables and slot games, we collect and store information necessary to deliver those services. This privacy notice explains what we collect, how we use it, and what rights you have over your data.

We take data protection seriously. Our servers use encryption, and access to your personal information is restricted to kartutoto staff who need it to support your account. We comply with applicable data protection regulations in the jurisdictions where we operate.

What we collect on kartutoto

We collect information in several categories. When you register for a kartutoto account, we collect your name, email address, phone number, and date of birth. We use this information to create your account, send you account notifications, and verify your identity.

Identity verification and kartutoto account setup

Before you can deposit or play on kartutoto, we require identity verification. You submit a valid government-issued ID (such as a passport or national ID card) and proof of address (such as a utility bill or bank statement). We collect these documents to comply with anti-money-laundering regulations and to prevent fraud. We store these documents securely and do not share them with third parties except as required by law or to process your account verification.

Payment and transaction data on kartutoto

When you deposit funds into your kartutoto account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction records including the amount, date, time, and payment method. We use this information to process your deposit, reconcile your account balance, and maintain your transaction history. We also collect withdrawal requests and the payment method you specify for each withdrawal. This data is retained for accounting and compliance purposes.

Wager and game activity on kartutoto

We collect records of every wager you place on Liga 1, Piala AFF, Champions League, or other football markets. We also record your activity on live-dealer tables, slot games, and esports markets. This information includes the market or game, your stake, the outcome, and the timestamp. We use this data to settle your wagers, calculate your balance, and generate your transaction history. You can access your full activity history through your kartutoto account dashboard at any time.

Technical and usage data on kartutoto

We collect technical information about how you access kartutoto, including your IP address, browser type, device type, and operating system. We also collect usage data such as which pages you visit, how long you spend on each page, and which games or markets you access. We use this information to improve our platform, diagnose technical issues, and detect fraud or abuse. We may also use this data to understand user behaviour patterns and optimize our service.

Cookies and tracking on kartutoto

Our kartutoto platform uses cookies to maintain your session, remember your preferences, and track your activity on our site. Cookies are small text files stored on your device. We use session cookies (which expire when you close your browser) to keep you logged in. We also use persistent cookies to remember your language preference and other settings. You can disable cookies in your browser settings, but this may affect your ability to use kartutoto fully.

Our kartutoto data protection policy

We store your personal data on secure servers located in multiple jurisdictions. Our servers may sit outside your country of residence. By using kartutoto, you consent to your data being transferred to and stored in these locations. We use encryption and access controls to protect your data from unauthorized access.

Third-party processors and kartutoto services

We use third-party service providers to operate kartutoto. These include payment processors (who handle DANA, e-wallet, mobile banking, and bank transfers), hosting providers (who store our servers), and identity verification services (who verify your documents). We share only the information necessary for these providers to deliver their services. We require all third-party processors to maintain confidentiality and use your data only for the purposes we specify.

Your rights regarding kartutoto data

You have the right to access your personal data held by kartutoto. You can request a copy of your data by contacting our support team through your account dashboard. You also have the right to request correction of inaccurate data. If you believe your data is no longer necessary for the purposes we collected it, you can request deletion, subject to legal retention requirements. We may retain some data for accounting, compliance, or fraud-prevention purposes even after you close your account.

Account recovery and kartutoto security

If you forget your kartutoto password, use the account recovery link on the login page. We will send a password-reset link to your registered email address. Click the link to create a new password. If you cannot access your email, contact our support team. We will verify your identity using information from your account (such as your registered phone number or ID details) before resetting your password. This process protects your account from unauthorized access.

Changes to our kartutoto privacy policy

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on our kartutoto platform. Your continued use of kartutoto after such changes constitutes your acceptance of the updated policy. If you have questions about our privacy practices or wish to exercise your data rights, contact our support team through your kartutoto account dashboard. We respond to data requests within a reasonable timeframe, typically within a few business days.

Our kartutoto platform operates in supported jurisdictions where local law permits online wagering. We comply with data protection regulations in each jurisdiction where we operate. If you are located in Jakarta, Surabaya, Bandung, or Medan, or any other supported region, our privacy practices apply to your use of kartutoto. We do not offer our services in jurisdictions where online wagering is prohibited by law.